Maintenance & Support Packages
Worry-free Website and eCommerce Management
From updates to security and store support—PixelShift keeps your online presence running smoothly, so you can focus on growing your business.
We handle updates, backups, and security so your site runs smoothly.
Stay safe with regular security checks, malware scans, and threat prevention.
From product updates to order monitoring, we help keep your online store running flawlessly.
Need help? Get fast, reliable support whenever you need it—no waiting around.
Our WebCare Basic Package is perfect for eCommerce businesses using WordPress, offering essential maintenance and support to keep your online store secure, updated, and running smoothly. This package ensures your website stays in top shape while you focus on growing your business:
►WordPress Updates – We handle core WordPress, theme, and plugin updates to ensure your site remains fast, secure, and fully functional.
►Security Monitoring – Continuous monitoring for potential security threats, protecting your store from hacks, malware, and vulnerabilities.
►Content & Image Updates – Need to refresh product descriptions or swap out images? We take care of content and visual updates, keeping your site relevant and engaging.
►Blog Post Updates – Keep your audience informed by adding or updating blog posts. We’ll make sure your latest news, promotions, and tips are live without delay.
►Weekly Site Updates – Your website is backed up every week, so if anything goes wrong, we can restore your store quickly and minimize downtime.
►Emergency Support – In case of unexpected issues or crashes, we provide priority support to get your site back online as soon as possible.
Disclaimer: The WebCare Basic Package is a month-to-month service. Content, image, and blog updates are limited to reasonable monthly changes; extensive redesigns or additional features are not included and may incur additional charges. Emergency support covers site crashes or critical issues but does not include third-party service failures. Any premium plugins or services required for updates or security may incur additional charges.
Our StoreCare Basic Package is designed for eCommerce businesses that need reliable website maintenance along with dedicated support for their online store. It includes everything from WebCare Basic, plus essential eCommerce features to keep your store running smoothly and efficiently:
►WooCommerce Updates – We keep your WooCommerce platform updated to the latest version, ensuring seamless store functionality.
►Products Updates – Need to add new products, update prices, or adjust descriptions? We’ll handle it for you.
►Abandoned Cart Recovery Updates – Support for abandoned cart recovery setups, helping you win back lost sales.
►Basic Store Performance Reports – Receive simple, easy-to-understand reports on how your store is performing, with key insights on sales and customer activity.
►Promo Code & Discount Support – Let us set up and manage promo codes, discounts, and sales events to boost customer engagement and drive sales.
►Stock Management Assistance – Help with updating stock levels, managing inventory, and ensuring product availability is accurately reflected.
►Store Traffic Reports – Get clear insights into your website traffic — see how many visitors are coming to your store and where they’re coming from.
Disclaimer: The StoreCare Basic Package is a month-to-month service. Product updates, promo codes, and stock management assistance are limited to reasonable monthly changes; extensive store overhauls or custom features are not included. Emergency support covers site crashes or critical issues but does not extend to third-party service failures. Any premium plugins or external tools required for store optimization may incur additional charges.
Our StoreCare Advanced Package is the ultimate solution for eCommerce businesses that require comprehensive support and management for their online store. It includes everything from the StoreCare Basic package, plus advanced features to help you scale your store, manage orders, and enhance customer loyalty:
►Full Store Management – We keep your WooCommerce platform updated to the latest version, ensuring seamless store functionality.
►Order & Customer Assistance – Assistance with processing orders, managing customer queries, and ensuring smooth transaction flow.
►Advanced Performance Reports – Detailed reports on your store’s performance, including metrics on conversions, user behaviour, and product trends.
►Loyalty Program Management – Set up and manage customer loyalty programs to increase repeat business and reward your most loyal shoppers.
►Priority Support – Get top-tier support with faster response times and dedicated assistance for any urgent issues.
Disclaimer: The StoreCare Advanced Package is a month-to-month service. Full store management and order/customer assistance are limited to reasonable monthly changes; significant operational changes or custom features may incur additional charges. Emergency support covers site crashes or critical issues but does not extend to third-party service failures. Loyalty program setup may require external tools, which could incur additional costs.